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Dynamics 365 Supply Chain Management implementation

A well-executed Dynamics 365 Supply Chain Management implementation gives manufacturers, distributors, and retailers the operational control they need to manage inventory, procurement, production, and logistics within a single connected platform.…

A well-executed Dynamics 365 Supply Chain Management implementation gives manufacturers, distributors, and retailers the operational control they need to manage inventory, procurement, production, and logistics within a single connected platform. At SchwettmannTech, our Microsoft-certified consultants have delivered this transformation for companies across the UAE, UK, India, Saudi Arabia, Germany, and beyond. With over 120 specialists and a track record that includes enterprise clients such as B.Braun and Deutsche Telekom, we bring structured methodology and deep technical knowledge to every engagement.

What our Dynamics 365 Supply Chain Management implementation covers

  • Full platform deployment and configuration: We configure Dynamics 365 Supply Chain Management to match your specific industry workflows, including warehouse management, production scheduling, demand forecasting, and supplier collaboration. Every module is set up to reflect how your business actually operates, not a generic template.
  • Data migration from legacy ERP and WMS systems: Our team handles the extraction, cleansing, mapping, and validation of data from platforms such as SAP, Oracle, AX 2012, NAV, and third-party warehouse management systems, so your historical records transfer accurately.
  • Integration with third-party tools and platforms: We connect Dynamics 365 SCM with your existing carrier portals, e-commerce platforms, customs systems, IoT devices on the production floor, and finance tools to create an uninterrupted flow of information across departments.
  • Custom development and ISV solutions: Where standard functionality does not meet your requirements, our developers build custom extensions, workflows, and reports using the Power Platform and X++ to close the gap without compromising future upgrade paths.
  • Training and change management: We deliver structured training programmes for warehouse operatives, procurement teams, production planners, and supply chain managers, making sure staff in each role can use the system confidently from day one.
  • Post-go-live support and system optimisation: After deployment, our consultants remain available for issue resolution, performance tuning, month-end guidance, and phased rollouts to additional sites or business units.

Why businesses in the UAE, UK, India, and Saudi Arabia choose SchwettmannTech

  • Microsoft Solution Partner status: SchwettmannTech holds Microsoft Solution Partner certification across Business Applications, giving clients independent verification that our consultants meet Microsoft’s standards for technical competence and customer outcomes.
  • Regional presence with global delivery capability: Our offices in the UAE, India, Germany, and Cyprus allow us to place consultants on-site where local presence matters, while coordinating offshore development and support teams to keep costs manageable for clients in Saudi Arabia, the UK, and South Asia.
  • Industry depth across manufacturing, healthcare, and logistics: Having implemented Dynamics 365 SCM for complex organisations including B.Braun in life sciences and Deutsche Telekom in managed services, we understand the compliance, traceability, and audit requirements that enterprise clients in regulated industries face.
  • A team of over 120 dedicated consultants: Unlike smaller partners who staff projects with generalists, SchwettmannTech maintains specialists in procurement, warehouse management, master planning, transportation management, and quality control who focus exclusively on supply chain engagements.
  • Fixed-scope and flexible engagement models: We structure projects to suit your budget and timeline. Whether you need a phased rollout starting with core inventory and procurement or a full end-to-end go-live across multiple warehouses, we can design an engagement model that controls risk without cutting corners.

Our Dynamics 365 Supply Chain Management implementation process

  1. Discovery and requirements workshop: We begin by documenting your current-state processes across procurement, inventory, production, and logistics. This phase produces a gap analysis, a prioritised requirements list, and a project scope document that both parties sign off on before any configuration begins.
  2. Solution design and architecture: Our architects produce a detailed design specification covering module configuration, integration points, data model decisions, security roles, and reporting requirements. This document becomes the blueprint that governs every subsequent build decision.
  3. Build and configuration: Consultants configure Dynamics 365 SCM in a sandbox environment according to the approved design, including warehouse structures, item models, costing methods, supplier and customer hierarchies, and production parameters. Custom development runs in parallel under version control.
  4. Data migration and system integration: We run iterative data loads to test mapping rules and identify cleansing tasks early. Integration connections to external systems are built and tested with realistic data volumes before being promoted to the staging environment.
  5. User acceptance testing and training: Key users from each functional area test the configured system against agreed acceptance criteria. Any issues raised are categorised, resolved, and retested within defined SLA windows. Formal training sessions are delivered to all user groups before go-live.
  6. Go-live and hypercare support: The production environment is activated during a controlled cutover window. Our consultants provide intensive hypercare support for a defined period after go-live, monitoring transaction volumes, resolving issues in real time, and stabilising performance before transitioning to standard support.

Pricing and cost of Dynamics 365 Supply Chain Management implementation

Implementation costs vary depending on the number of legal entities, sites, users, and integrations involved. For a mid-market business with one or two warehouse locations, a core implementation covering inventory, procurement, and basic production typically starts between £60,000 and £120,000 or the equivalent in AED, INR, or SAR. Enterprise-scale projects with multiple sites, advanced warehouse management, IoT integrations, and complex master planning can range from £200,000 to £500,000 or more. Microsoft Dynamics 365 SCM licensing is priced separately and starts at approximately $180 USD per user per month for the full application. SchwettmannTech provides a detailed cost estimate after the discovery workshop, where scope is clearly defined. We do not apply standard day-rate models to fixed-scope deliverables, which means clients receive predictable project costs rather than open-ended time-and-materials billing.

Frequently asked questions

How long does a Dynamics 365 Supply Chain Management implementation take?
For a single-site mid-market deployment covering procurement, inventory, and production, a realistic timeline is four to six months from kick-off to go-live. Multi-site or enterprise-scale projects typically require nine to eighteen months depending on integration complexity and the number of legal entities involved.

Do you support implementations in the UAE and Saudi Arabia?
Yes. SchwettmannTech has an established office in the UAE and has delivered Dynamics 365 SCM projects for clients across the Gulf region. Our consultants are familiar with VAT requirements under UAE FTA and ZATCA regulations in Saudi Arabia, and we configure the system to meet these compliance obligations from the outset.

Can Dynamics 365 Supply Chain Management be integrated with our existing finance system?
In most cases, yes. Dynamics 365 SCM is natively integrated with Dynamics 365 Finance when both applications are used together. If you run a separate finance platform such as SAP, Oracle, or a localised ERP, our integration team builds the necessary connectors using Azure Integration Services or Dataverse to synchronise purchase orders, invoices, landed costs, and general ledger postings.

What happens after the implementation goes live?
SchwettmannTech offers tiered support agreements that cover issue logging and resolution, system monitoring, monthly performance reviews, and assistance with Microsoft update cycles. Clients can also engage our consultants for optimisation projects such as enabling advanced features like Inventory Visibility, Planning Optimization, or Warehouse Management mobile app enhancements after the initial go-live stabilises.

How do you handle data migration from an older Dynamics AX or NAV system?
We have a dedicated data migration practice with established tooling for AX 2009, AX 2012, and NAV environments. Our process involves extracting data into