Choosing the right Dynamics 365 ERP implementation company is one of the most consequential technology decisions a growing business can make. At SchwettmannTech, we are a Microsoft-certified Solution Partner with more than 120 specialist consultants and established offices in India, Germany, UAE, and Cyprus. We have delivered Microsoft Dynamics 365 projects for organisations ranging from mid-sized manufacturers to large enterprises such as B.Braun and Deutsche Telekom, serving clients across the UAE, UK, India, Saudi Arabia, and beyond.
What our Dynamics 365 ERP implementation service covers
- Full-cycle implementation: We manage every phase of your Dynamics 365 ERP project, from initial business requirements gathering through to go-live and post-launch support, ensuring nothing is left unaddressed.
- Finance and Operations configuration: Our consultants configure Dynamics 365 Finance and Supply Chain Management modules to match your specific chart of accounts, tax rules, and operational workflows — including VAT compliance for the UAE and Saudi Arabia, and GST requirements for India.
- Data migration: We extract, clean, map, and migrate data from legacy ERP systems such as SAP, Oracle, or older Microsoft Dynamics versions, maintaining data integrity throughout the transition.
- Custom development and ISV integration: Where standard Dynamics 365 functionality does not cover a business requirement, our development team builds tailored extensions or integrates third-party solutions without compromising future upgrade paths.
- Training and change management: We deliver structured end-user training programmes and work with your internal teams to prepare staff for new processes, reducing the friction that typically accompanies a major system change.
- Ongoing support and managed services: After go-live, SchwettmannTech provides tiered support packages covering issue resolution, system monitoring, performance optimisation, and continuous improvement planning.
Why businesses in the UAE, UK, India, and Saudi Arabia choose SchwettmannTech
- Microsoft-certified expertise: Our Solution Partner status is not a marketing claim — it reflects verified competency scores, customer success evidence, and active certifications held by our consultant team across Dynamics 365 Finance, Supply Chain, Business Central, and related workloads.
- Regional knowledge built into delivery: With a physical office in the UAE and active project experience in Saudi Arabia, India, and across Europe, our teams understand local compliance requirements, currency configurations, and business culture — factors that generic global vendors frequently overlook.
- Enterprise-grade references: Clients such as B.Braun, a global medical technology company, and Deutsche Telekom, one of the world’s leading telecommunications groups, demonstrate that our delivery capability operates at scale and in complex, regulated environments.
- Right-sized team structure: With more than 120 consultants across functional, technical, and project management disciplines, we can staff projects appropriately — senior architects on critical design decisions, experienced consultants on configuration work — without the overhead of larger system integrators that pass costs directly to clients.
- Transparent project governance: We use structured project methodologies aligned with Microsoft’s Success by Design framework, giving clients regular milestone reviews, documented decision logs, and clear escalation paths rather than informal communication that leaves organisations uncertain about project status.
Our Dynamics 365 ERP implementation process
- Discovery and scoping: We conduct detailed workshops with your finance, operations, supply chain, and IT stakeholders to document current-state processes, identify pain points, and agree on the scope, timeline, and success criteria for the implementation.
- Solution design: Our functional architects produce a detailed design document covering module configuration, integrations, reporting requirements, security roles, and any custom development needed. This document serves as the single source of truth throughout the project.
- Build and configuration: Consultants configure Dynamics 365 in a dedicated development environment according to the approved design. Custom development and integration work runs in parallel, with regular internal reviews to verify alignment with requirements.
- Testing: We run a structured testing programme covering unit testing, system integration testing, and user acceptance testing. Your team participates actively in UAT to validate that the configured system meets real business needs before go-live is approved.
- Data migration and cutover: We execute the agreed data migration plan, perform final reconciliation checks, and manage the technical cutover to production. Cutover activities are planned in detail to minimise downtime and reduce risk during the transition period.
- Go-live support and hypercare: In the weeks following go-live, a dedicated support team monitors system performance, resolves issues quickly, and assists end-users as they adapt to new processes. This hypercare period transitions into a standard support arrangement once the system is stable.
Pricing and cost
The cost of a Dynamics 365 ERP implementation varies considerably depending on the number of users, modules required, volume of custom development, and complexity of existing system integrations. For a mid-market business implementing Dynamics 365 Business Central with a standard set of modules and minimal customisation, implementation fees typically range from $30,000 to $80,000 USD. A more complex Dynamics 365 Finance and Supply Chain Management project for a multi-entity, multi-country organisation — the type of engagement SchwettmannTech regularly delivers — commonly falls in the range of $150,000 to $600,000 USD, with larger enterprises and heavily customised environments exceeding that figure. Microsoft licensing costs are separate and depend on the specific Dynamics 365 plan and user count; SchwettmannTech can advise on licensing as part of an initial scoping conversation. We provide fixed-fee proposals where scope is sufficiently defined, giving clients budget certainty rather than open-ended time-and-materials arrangements.
Frequently asked questions
How long does a Dynamics 365 ERP implementation typically take?
A straightforward Dynamics 365 Business Central implementation for a single-entity business can be completed in three to five months. A full Dynamics 365 Finance and Supply Chain Management project for a multi-country organisation typically takes eight to eighteen months depending on scope, data complexity, and the availability of client-side resources to participate in workshops and testing.
Does SchwettmannTech work with businesses outside Europe and the UAE?
Yes. While our offices are located in India, Germany, UAE, and Cyprus, we deliver projects globally. Our consultants have worked with clients in Saudi Arabia, the UK, the United States, and across the Asia-Pacific region. For most project phases, work can be conducted remotely, with on-site presence scheduled for key workshops, go-live support, and training where required.
Can SchwettmannTech take over a Dynamics 365 implementation that has run into problems?
Yes. We have experience stepping into troubled implementations where a previous partner has not delivered. The first step in these engagements is a structured project assessment to identify root causes, establish what has been completed correctly, and produce a realistic plan for completing or correcting the implementation. These recovery projects require careful scoping before a fixed price can be agreed.
What Microsoft certifications does SchwettmannTech hold?
SchwettmannTech holds Microsoft Solution Partner designation with verified specialisations in Business Applications, covering Dynamics 365 Finance, Dynamics 365 Supply Chain Management, Dynamics 365 Business Central, and related Power Platform workloads. Our consultants hold individual Microsoft certifications including MB-300, MB-310, MB-330, and MB-800, among others.
How does SchwettmannTech handle local compliance requirements such as VAT in the UAE or GST in India?
Our regional consultants have direct experience configuring Dynamics 365 for VAT compliance in the UAE and Saudi Arabia, including e-invoicing requirements under the ZATCA regulations, as well as GST configuration for Indian entities. Compliance requirements are documented during the discovery phase and validated by local specialists before the system goes live.
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