A well-executed Dynamics 365 Human Resources implementation gives organisations the infrastructure to manage their entire workforce lifecycle — from recruitment and onboarding through to leave management, benefits administration, and compliance reporting — within a single, integrated Microsoft platform. SchwettmannTech has delivered this implementation across manufacturing, telecommunications, healthcare, and professional services sectors, working with clients that include B.Braun and Deutsche Telekom. Our 120+ certified consultants operate from offices in India, Germany, UAE, and Cyprus, serving businesses in the UAE, UK, India, Saudi Arabia, and beyond.
What our Dynamics 365 Human Resources implementation covers
- Core HR configuration: Setting up employee records, organisational hierarchies, position management, and compensation structures to match your company’s specific operating model.
- Leave and absence management: Configuring leave types, accrual policies, approval workflows, and calendar integration so that time-off requests are handled accurately and without manual intervention.
- Benefits administration: Building benefit plans, eligibility rules, enrolment workflows, and life event processing directly inside Dynamics 365 Human Resources, replacing disconnected spreadsheets and third-party tools.
- Payroll integration: Connecting Dynamics 365 HR to payroll systems — including regional solutions for UAE WPS compliance, UK PAYE requirements, and Indian statutory deductions — so that HR data flows accurately to payroll without re-entry.
- Employee and manager self-service: Configuring the Employee Self-Service and Manager Self-Service portals so staff can update personal data, request leave, and access pay information without raising HR tickets.
- Reporting and compliance: Building Power BI dashboards and compliance reports tailored to local labour law requirements in each operating country, including end-of-service benefit tracking for Saudi Arabia and UAE.
Why businesses in the UAE, UK, India, and Saudi Arabia choose SchwettmannTech
- Microsoft-certified Solution Partner: SchwettmannTech holds formal Microsoft Solution Partner status, which means our consultants are assessed regularly against Microsoft’s technical standards and have direct access to Microsoft support escalation channels that independent consultants do not.
- Regional compliance knowledge: Our teams understand the HR compliance landscape across multiple jurisdictions. This includes Wages Protection System requirements in the UAE, Gratuity and Provident Fund rules in India, GOSI contributions in Saudi Arabia, and HMRC reporting in the UK — all of which must be built into the system configuration from the start.
- Dedicated local teams: With offices in the UAE and India, we do not deliver projects remotely from a single location. Clients in the Middle East and South Asia work with consultants in their time zone who understand local business culture and regulatory context.
- Enterprise track record: Having implemented Dynamics 365 HR for organisations the size of B.Braun and Deutsche Telekom, we understand how to configure the platform for complex, multi-entity, multi-country organisations — not only for small businesses.
- Post-go-live support: Our engagement does not end on the day the system goes live. SchwettmannTech provides structured support contracts that include system health reviews, update management, and access to named consultants who already know your configuration.
Our Dynamics 365 Human Resources implementation process
- Discovery and requirements workshop: We begin with structured workshops involving HR leadership, IT, finance, and payroll teams. The goal is to document your current HR processes, identify gaps, and produce a functional requirements specification that drives the project scope.
- Solution design: Our consultants produce a detailed design document covering system architecture, data model, integrations, security roles, and workflow logic. This document is reviewed and signed off before any configuration begins, preventing scope ambiguity later in the project.
- System configuration and build: We configure the Dynamics 365 Human Resources environment according to the approved design. This phase includes setting up all modules, importing historical employee data, building integrations to payroll and identity management systems, and developing custom reports.
- User acceptance testing: We run structured UAT cycles with your HR and payroll teams, testing every process against real-world scenarios. Defects are logged, resolved, and re-tested before the project moves forward. We do not skip this phase regardless of timeline pressure.
- Training and change management: We deliver role-specific training for HR administrators, line managers, and employees. Training materials are produced in the languages required for your workforce and can be delivered in person at our UAE or India offices, or remotely.
- Go-live and hypercare: On go-live day, SchwettmannTech consultants are available in real time. We then operate a hypercare period — typically four to six weeks — during which priority support is provided to resolve any production issues quickly before handing over to our standard support contract.
Pricing and implementation cost
The cost of a Dynamics 365 Human Resources implementation with SchwettmannTech depends on the number of employees, the number of countries involved, the complexity of integrations required, and the volume of custom reporting needed. For a single-country implementation covering up to 500 employees with standard payroll integration, project fees typically range from USD 25,000 to USD 55,000. Multi-country implementations for organisations with 1,000 to 5,000 employees — incorporating regional compliance requirements across the UAE, Saudi Arabia, India, and the UK — generally range from USD 70,000 to USD 180,000. Microsoft Dynamics 365 Human Resources licensing is priced separately and is charged by Microsoft at a per-employee per-month rate; SchwettmannTech can assist with licensing procurement and advise on the correct licence mix for your organisation. Post-implementation support contracts start from USD 1,500 per month and scale with the level of service required.
Frequently asked questions
How long does a Dynamics 365 Human Resources implementation take?
A standard single-country implementation for an organisation with up to 500 employees typically takes 12 to 20 weeks from kickoff to go-live. Multi-country projects with complex payroll integrations and compliance requirements generally take 24 to 36 weeks. Timeline depends heavily on the speed of client decision-making and data readiness during the discovery and UAT phases.
Can Dynamics 365 Human Resources handle payroll for employees in the UAE and Saudi Arabia?
Dynamics 365 Human Resources does not include a native payroll engine for the UAE or Saudi Arabia, but it integrates with regional payroll solutions. SchwettmannTech configures these integrations so that all HR data — including salary changes, leave balances, and end-of-service benefit calculations — flows accurately to the payroll system. We have experience connecting to both local payroll providers and global platforms such as ADP.
Do you support organisations that are already using Microsoft 365 and Azure?
Yes. Dynamics 365 Human Resources is built on the Microsoft Power Platform and integrates natively with Microsoft 365, Azure Active Directory, and Teams. If your organisation already uses these products, we configure single sign-on, Teams-based notifications, and SharePoint document storage as part of the standard implementation scope, reducing friction for end users from the start.
What happens if Microsoft releases an update that breaks our configuration?
Microsoft releases updates to Dynamics 365 Human Resources on a regular cycle. SchwettmannTech’s support contracts include update management, which means we review release notes ahead of each update, test your environment in a sandbox, and address any configuration conflicts before they affect your production system.
Is it possible to migrate data from our existing HR system into Dynamics 365 Human Resources?
Yes, and data migration is included in every SchwettmannTech implementation. We extract employee records, position history, leave balances, and benefit enrolment data from your current system — whether that is SAP SuccessFactors, Oracle HCM,