Working with an experienced Microsoft Dynamics 365 partner is one of the most consequential decisions a growing business can make. At SchwettmannTech, we are a Microsoft-certified Solution Partner with more than 120 consultants operating across India, Germany, the UAE, and Cyprus. We help organisations in the UAE, UK, India, Saudi Arabia, and beyond design, implement, and support Dynamics 365 solutions that fit their actual operations — not a generic template. Our clients include global names such as B.Braun and Deutsche Telekom, which reflects the standard we hold ourselves to on every engagement.
What our Microsoft Dynamics 365 partnership covers
- Dynamics 365 Business Central implementation: Full deployment of Business Central for small and mid-sized companies, including chart of accounts setup, inventory configuration, financial reporting, and integration with third-party tools already in use across your business.
- Dynamics 365 Sales and Customer Service: Configuration of the sales pipeline, lead management, case management, and customer service workflows so your commercial and support teams work from a single, accurate view of every customer relationship.
- Dynamics 365 Finance and Supply Chain Management: Enterprise-grade implementations covering accounts payable, accounts receivable, procurement, warehouse management, and demand forecasting for organisations with complex, multi-entity structures.
- Custom development and ISV solutions: When standard Dynamics 365 modules do not cover a specific business requirement, our developers build custom extensions within the Power Platform ecosystem, keeping your solution upgradable and compliant with Microsoft’s standards.
- Migration from legacy systems: Structured data migration from SAP, Oracle, Sage, Navision, and older Dynamics AX environments, with full data validation and reconciliation before go-live.
- Managed support and ongoing optimisation: Post-go-live support packages covering system monitoring, user training, release wave updates, and continuous improvement workshops for finance, operations, and sales teams.
Why businesses in the UAE, UK, India, and Saudi Arabia choose SchwettmannTech
- Microsoft-certified credentials: SchwettmannTech holds active Microsoft Solution Partner designations, which means our consultants are assessed and verified by Microsoft on a regular basis. You are not working with a reseller that completed a single certification years ago.
- Regional presence with global reach: With offices in the UAE and India alongside our European headquarters in Germany and a base in Cyprus, we understand the compliance, tax, and regulatory requirements that apply in each market — VAT in the UAE, GST in India, VAT in Saudi Arabia, and Making Tax Digital in the UK.
- 120-plus specialist consultants: Our team covers functional consulting, technical development, project management, and change management. You get access to the right expertise at the right stage of your project without the delays that come from a small generalist firm.
- Proven enterprise client base: Our experience working with organisations such as B.Braun and Deutsche Telekom means we have already solved the complex, multi-country, multi-currency, and multi-language challenges that enterprise Dynamics 365 projects regularly produce.
- Transparent project governance: Every engagement is run with a named project manager, documented milestones, weekly status reporting, and a defined escalation path. Clients always know where their project stands and what is coming next.
Our Microsoft Dynamics 365 implementation process
- Discovery and requirements workshop: We begin with structured workshops — typically two to five days depending on scope — where our consultants work with your finance, operations, sales, and IT stakeholders to document current processes, pain points, integration requirements, and success criteria for the project.
- Solution design and architecture: Our team produces a detailed solution design document covering module configuration, data model, integrations, customisations, security roles, and a realistic project plan with resource allocation and milestone dates.
- Build and configuration: Using Microsoft’s recommended implementation methodology, we configure Dynamics 365 in a dedicated development environment, build any required custom extensions, and connect your existing systems through APIs or Azure Logic Apps.
- Testing and quality assurance: We run unit testing, system integration testing, and user acceptance testing with your internal team. Any defects are logged, prioritised, and resolved before cut-over is approved. Performance testing is included for high-volume transaction environments.
- Training and change management: Role-based training is delivered to end users and system administrators through a combination of live sessions and recorded materials. We also support your internal communication plan so staff understand what is changing and why.
- Go-live and hypercare: After go-live, our consultants remain available for an intensive hypercare period — typically two to four weeks — providing real-time support as users operate the live system for the first time. This phase significantly reduces the disruption that many Dynamics 365 implementations experience at launch.
Pricing and cost
Microsoft Dynamics 365 licensing costs vary depending on the modules selected and the number of users. Dynamics 365 Business Central Essentials licenses start at approximately $70 per user per month, while Premium licenses are around $100 per user per month. Dynamics 365 Sales Professional starts at approximately $65 per user per month, with Enterprise tiers starting around $95. Finance and Supply Chain Management modules are priced at enterprise tiers from $180 per user per month. Implementation costs depend on the scale and complexity of your project. A Business Central deployment for a company with 20 to 50 users typically ranges from $30,000 to $90,000 in professional services fees. Larger Finance and Supply Chain Management projects for companies with multiple legal entities and complex integrations commonly range from $150,000 to $500,000 or more. SchwettmannTech provides a fixed-price option for well-defined scopes and a time-and-materials model for projects where requirements are expected to evolve. All pricing is discussed transparently during the initial discovery phase before any contract is signed.
Frequently asked questions
What does it mean to be a Microsoft-certified Dynamics 365 partner?
A Microsoft-certified Solution Partner has met specific requirements set by Microsoft, including a minimum number of certified consultants, demonstrated customer success metrics, and compliance with Microsoft’s partner programme standards. This status is reviewed regularly, so it reflects current capability rather than a historical qualification.
How long does a typical Dynamics 365 implementation take?
A focused Business Central implementation for a small or mid-sized company can be completed in eight to sixteen weeks. More complex projects involving Finance and Supply Chain Management across multiple countries or legal entities typically take six to eighteen months. Timeline depends on the scope defined during discovery, the readiness of your data, and the availability of your internal team for testing and decision-making.
Can SchwettmannTech support businesses in Saudi Arabia and the UAE with local compliance requirements?
Yes. Our UAE-based team has direct experience with VAT compliance under the Federal Tax Authority rules in the UAE, and we support Saudi Arabia VAT and ZATCA e-invoicing requirements. We configure Dynamics 365 to produce compliant tax reports and e-invoices specific to each jurisdiction.
Do you offer support after the Dynamics 365 system goes live?
Yes. We offer managed support agreements that cover system monitoring, issue resolution, Microsoft update management across release waves, and regular optimisation sessions. Support contracts are available on a monthly retainer basis and are scoped to match the size and complexity of your environment.
Can you migrate data from our current ERP or CRM system into Dynamics 365?
Yes. We have completed data migrations from a range of systems including SAP, Oracle, Sage, Microsoft Dynamics NAV, Dynamics AX, and various CRM platforms. Our migration process includes data mapping, cleansing, transformation, and validation, with reconciliation reports produced before any data is loaded into the production environment.
Ready to discuss your Dynamics 365 project with a team that has the technical depth, regional knowledge, and enterprise track record to deliver it properly? Contact