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Dynamics 365
End-to-end CRM and ERP implementation on Microsoft Dynamics 365 — from Sales and Customer Service to Finance and Supply Chain.
CRM Modules
Sales
Pipeline & forecasting
Customer Service
Omnichannel support
Field Service
Work orders & scheduling
Customer Insights
CDP & journey analytics
Contact Center
AI-powered contact centre
ERP Modules
Finance
GL, AP/AR, reporting
Business Central
SMB ERP
Commerce
Omnichannel retail
Project Operations
Project financials
Human Resources
HR & talent management

Certified Microsoft Dynamics 365 Solution Partner India — 200+ projects delivered.

All D365 Services
Power Platform
Low-code automation, analytics, and app development — Power BI, Power Apps, Power Automate, Power Virtual Agents, and Power Pages.
Power BI
Analytics & dashboards
Power Apps
Canvas & model-driven apps
Power Automate
Workflow automation
Power Virtual Agents
AI chatbots & Copilot Studio
Power Pages
External web portals

Power Platform — low-code solutions deployed in 3–6 weeks for Indian enterprises.

Power Platform Services
Azure AI + Machine Learning
The full Azure AI portfolio — from GPT-4o and RAG pipelines to machine learning, computer vision, and enterprise search.
Machine Learning
AutoML & MLOps pipelines
AI Services
Cognitive APIs & OCR
Copilot in Azure
AI-powered cloud ops
OpenAI Service
GPT-4o & RAG pipelines
AI Studio
600+ models & Prompt Flow
AI Vision
OCR, defect detection & KYC
AI Search
Vector search & RAG retrieval
AI Bot Service
Enterprise chatbots
Databricks
Lakehouse & Spark ETL
AI Language
NLP, CLU & Hindi NLP

Azure AI deployed in India regions — DPDP Act compliant, data never leaves your tenant.

Azure Services
Other Microsoft Solutions
Microsoft Azure cloud, SharePoint, and Microsoft 365 — the full Microsoft ecosystem for Indian enterprises.
Microsoft Azure
Cloud migration & infrastructure
SharePoint
Intranet & collaboration
Microsoft 365
Productivity & Teams

Certified Microsoft Solution Partner — full Microsoft stack expertise for India.

All Services
Accelerators
Pre-built Dynamics 365 solution accelerators — deploy in weeks, not months.
Auto Case Management
AI case creation & routing
Contract Management
GPT-4o contract review
Telecom CRM
8-week BSS integration
Banking CRM
RBI-compliant KYC & loans
Worker Guidance
Digital SOPs & shop floor
Employee Comms App
Power Apps & Teams portal

Accelerators reduce implementation time by 60% — proven blueprints for Indian industries.

All Accelerators
Industry Solutions
Pre-configured Dynamics 365 and Azure solutions for India's key verticals.
Manufacturing
IoT, QC & supply chain
Retail & Distribution
Omnichannel & loyalty
Finance & Banking
RBI-compliant BFSI CRM
Healthcare
Patient journey & ABDM
Snowflake Data Cloud
Data lakehouse & analytics
Amazon QuickSight
BI & embedded analytics

Industry-specific solutions built for India's regulatory environment and business processes.

All Solutions
Case Studies

Real Results for Real Businesses

30+ successful Microsoft Dynamics 365 implementations across manufacturing, retail, finance, healthcare, and more.

30+
Projects Delivered
25+
Happy Clients
15+
Countries Served
12+
Years Experience
98+
% Satisfaction
Azure OpenAI + Contract Accelerator
6 weeks
Law Firm · Legal

AI-Powered Contract Review

Integrated Azure OpenAI with the SchwettmannTech Contract Accelerator to automatically extract clauses, flag risks, and generate redline summaries for a top-10 Indian law firm.

80% reduction in review time
View Case Study
Telecom CRM Accelerator
8 weeks
Telecom Operator · Telecom

Telecom BSS Integration

Replaced a 15-year-old BSS platform at a telecom operator with D365 and our Telecom CRM Accelerator, connecting billing, provisioning, and customer care in a single view.

8-week go-live achieved
View Case Study
Power Apps + D365 Customer Service
8 weeks
Hospital Chain · Healthcare

Healthcare Patient Portal

Built a Power Apps patient self-service portal integrated with D365 Customer Service, enabling appointment booking, discharge summaries, and billing queries.

35% improvement in patient satisfaction
View Case Study
D365 Sales + Banking Accelerator
10 weeks
Leading Indian Bank · Finance & Banking

Banking CRM Implementation

Deployed the SchwettmannTech Banking Accelerator on D365 Sales for a leading Indian bank, automating KYC, loan origination, and relationship manager workflows.

60% faster KYC processing
View Case Study
D365 Commerce + Customer Insights
12 weeks
National Retailer · Retail

Retail CRM Unification

Unified D365 Commerce and Customer Insights across 120 retail outlets, replacing 4 disconnected point-of-sale systems and enabling personalised loyalty campaigns.

3x increase in repeat purchases
View Case Study
D365 Finance & Operations
16 weeks
Global Manufacturer · Manufacturing

Manufacturing ERP Transformation

End-to-end D365 Finance & Operations implementation replacing a legacy SAP system across 3 plants in Maharashtra, enabling real-time production visibility and GST-compliant finance.

40% reduction in inventory holding costs
View Case Study

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Join 30+ businesses that have transformed their operations with our Microsoft Dynamics 365 expertise.