PRODUCTS
We provide CRM consultancy services and digital transformation through our rich experience on processes, project methodology and IT architecture to assist you with your Goal. We are partner with fortune clients and successfully delivered projects across Globe.
Innovate and evolve with a complex and interconnected organization by linking your data, processes, and teams with adaptive business applications, you can give everyone the insights and freedom they need to succeed.
Sales: Target your best leads first
- Use customer, marketing, and sales data insights to enhance the quantity and quality of leads while strengthening connections.
- Accelerate sales by identifying ideal customer targets, recommending next best actions, and collaborating with peers utilising customer, marketing, and sales data.
Marketing: Utilize your client data to develop tailored experiences.
- For tailored customer journeys, design, forecast, and deliver information through the appropriate channels at the point of engagement.
- Use AI-driven suggestions for content, channels, consumer segmentation, and analytics to turn insights into meaningful action.
Customer Service
- Dynamics 365 Customer Service is built around the agent experience. The key to boosting service delivery satisfaction is to enable agents to accept customer requests from any channel, handle many sessions at once, engage with numerous apps without losing context, and increase their workflow with productivity tools.
- Using reports and dashboards, you can manage performance and productivity.
Field Service
- The Dynamics 365 Field Service business application enables organisations to provide on-site service to customers. The application combines workflow automation, scheduling algorithms, and mobility to prepare mobile workers for success when they are on-site with customers troubleshooting problems.
- Work orders are used to define the service work that is required primarily (but not exclusively) at the customer’s location.
- Scheduling and dispatch tools for managing customer service resources and equipment, visualising onsite appointments, and optimising service schedules through efficient routing and resource skill matching.
As a web application development company, we’ve created everything from online forms and workflows to entire management systems. We work on both large and small projects.
API Design and Integration
If you need to create or consume an API, we can assist you. Our teams have experience with a wide range of APIs, including voice, video, payment, cloud, and accounting APIs.
Backend Programming
Make use of our expertise in Cloud, DevOps, PHP, Node.js, Python,.NET, Java, and RoR to create custom, secure, and dependable backends and APIs for web and mobile apps across multiple domains.We use modern frameworks such as React.js and Angular to build next-generation user experiences that integrate and interact with your database and APIs.
UX/UI Design
Are you looking to collaborate with a team that follows a transparent design process and produces high-quality results on time and on budget? Turn to our experienced design team for corporate identity designs, responsive web solutions, print designs, motion graphics, and UX strategy and consulting.
DevOps & Cloud
Leverage our on-demand DevOps expertise to achieve cost-saving, agility, speed-to-delivery, and innovation through cloud-enabled business transformation.
Quality Control and Testing
Our manual testing, automation testing, and project assessment enable us to implement problem-free solutions.
Share and manage content, knowledge, and applications to improve teamwork, find information quickly, and collaborate seamlessly across the organisation.
Sharing is simple, and collaboration is seamless
SharePoint fosters collaboration by providing dynamic and productive team sites for every project team, department, and division. Files, data, news, and resources can all be shared. Customize your website to make it easier for your team to work. Collaborate with team members inside and outside your organisation easily and securely across PCs, Macs, and mobile devices.
Engage and educate your organisation.
Create cohesion and inform your employees across your intranet. Share common resources and applications on home sites and portals to increase organisational efficiency. Beautiful communication sites can help you tell your storey. Stay informed with personalised, targeted news on the web and through the SharePoint mobile apps.
Utilize collective knowledge
With powerful search and intelligent ways to discover information, expertise, and insights to inform decisions and guide action, you’re only a click away from finding what you’re looking for. SharePoint’s rich content management, combined with valuable connections and conversations surfaced in Yammer, enables your organisation to maximise knowledge velocity.
Business processes must be transformed.
Increase productivity by transforming processes, from simple tasks like notifications and approvals to complex operational workflows. You can create rich digital experiences for every device using SharePoint lists and libraries, Power Automate, and Power Apps.
- Power BI
Get enterprise-scale self-service analytics.
Reduce the additional cost, complexity, and security risks associated with multiple solutions by using an analytics platform that scales from individuals to the entire organisation.
For effective results, employ smart tools.
With hundreds of data visualisations, built-in AI capabilities, tight Excel integration, and pre-built and custom data connectors, you can discover and share meaningful insights.
Assist in the protection of your analytics data.
Keep your data secure with industry-leading data security capabilities including sensitivity labeling, end-to-end encryption, and real-time access monitoring.
Our Contract Management solution on D365 is one of the most comprehensive, advanced, and agile contract management systems available.
Automate Contract
- Streamline and automate contract requests for your business teams, and enable self-service contracts.
- Multiple business process phases of contract life cycle
- Error-free and effortless Contract creation and rapid execution
Template
- Contract creation using a template
- Contract approval in stages for finalisation
Business rules and Auto creation of folders
- Based on business rules, auto-create document folders and documents.
- Share contract drafts with internal and external stakeholders online via a secure link for approval Store and easily search your legacy contracts, terms, and dates
Tracking and Service Campaign
- Keep track of and manage contractual obligations, compliances, tasks, renewals, expirations, related contracts, and other details.
- Service base contract change and renewal campaigns